Shipping Terms

 
 
 
 

1. When will you receive your purchased products?

We will process your order once your payment is confirmed. You may expected we take 10 business days to proceed your order. Otherwise, you will be notify by email or phone call/sms immediately if there is any unforseen changes.

 

2. What is the shipping method?

Our appointed courier companies are Gdex and Pos Laju, it depend on the delivery destination.

 

3. How much for the shipping fees?

We offer FREE shipping for purchase above RM200 within Peninsular Malaysia. Other than this, our shipping cost is calculate based on weight. Due to the big size of the product packaging, the weight will be calculated in terms of volume weight. Below is the formula of calculation:

 

 

4. Shipping Inquiry

If you have any doubt about the shipping procedur and costs, please drop us an email at customerservice@pillowshop.com.my for more details.